This policy explains what information AnswerFoundry LLC collects, why we collect it, who we share it with, how long we keep it, and what you can ask us to do about it.
AnswerFoundry LLC ("AnswerFoundry," "we," "us," "our") is a Florida limited liability company. We are an AI-visibility, SEO, GEO, and AEO consultancy. We help businesses across industries understand and improve how AI answer engines and search engines describe and recommend them.
We are the controller of the information described in this policy, except where we act as a service provider to a client — see Section 11.
This policy covers:
It does not cover information we handle on a client's behalf inside the client's own systems, which is addressed in Section 11, or the privacy practices of any third-party website we link to.
This form collects the following. We do not ask for your personal name on this form.
| Field | Required |
|---|---|
| Business website URL | Required |
| Business name | Required |
| Primary service | Required |
| City / service area | Required |
| Email address | Required |
| Phone number | Optional |
| Top competitor | Optional |
| Main customer question | Optional |
| Current marketing provider | Optional |
| Monthly marketing budget range | Optional |
Your current marketing provider and your monthly marketing budget range are commercially sensitive information about your business. We treat them as confidential, we use them only to prepare your Snapshot and to have an informed conversation with you, and we do not disclose them to any other client, prospect, partner, or competitor.
This form collects your full name, company name, company website, client base or industry focus, which partnership option interests you, your estimated number of clients who could benefit, your email address, your phone number (optional), and any free-text notes you choose to add.
If you give consent to be contacted by phone or text, we record — as evidence that you gave it — the date and time, your IP address, the exact consent language displayed to you, the page you were on, the phone number you entered, and the state of the consent checkbox. We keep these records for as long as we may need to demonstrate that consent was given, and for at least four years after your last contact with us.
Email, chat messages, phone calls, text messages, and anything you send us in the course of an engagement, including business documents and account access credentials you choose to provide.
Our hosting provider and our chat widget vendor automatically receive technical information such as your IP address, browser and device type, referring page, pages viewed, and approximate location derived from your IP address. See our Cookie Policy for the specific cookies and scripts involved.
To prepare a Snapshot or an audit, we look at publicly available sources about your business — your website, Google Business Profile, directory listings, public reviews, and third-party mentions. We also record what AI engines say about your business in response to test questions.
We do not knowingly collect government identifiers, financial account numbers through this website, precise geolocation, biometric data, or the categories Florida law defines as sensitive personal data. Payments are completed on Stripe-hosted checkout pages. Stripe receives and processes payment information; AnswerFoundry does not receive or store complete card numbers.
We do not use your information to train our own machine learning models, and we do not build advertising profiles about you.
We use information because you gave it to us to get something you asked for, because we need it to perform a contract with you, because we have a legitimate business interest in operating and improving our services, because you gave express consent (for calls and texts), or because the law requires us to keep it.
We share information with the service providers below, each of which is contractually or by its own terms limited to processing information for the purpose we engage it for. This list is current as of the effective date of this policy and will be updated when it changes.
| Provider | What it does | What it receives |
|---|---|---|
| Netlify, Inc. | Website hosting and form handling | Everything you submit through a form; server log data including IP address |
| HighLevel Inc. (GoHighLevel / LeadConnector) | Customer relationship management, email and SMS sending, website chat widget | Form submissions, contact details, consent records, chat messages, session and attribution data |
| Cloudflare, Inc. | Bot management for the chat widget, via our chat vendor | Technical request data and a bot-management cookie |
| Stripe, Inc. | Payment processing and Stripe-hosted checkout | Contact, transaction, device, and payment information submitted during checkout; AnswerFoundry does not receive complete card numbers |
| Email provider for hello@answerfoundry.ai | Business email | Anything you email us |
We also share information:
We do not share your phone number or your mobile opt-in data with any third party or affiliate for that party's own marketing purposes. We share it only with the service providers listed above that help us operate our own messaging program.
Read this if you request a Snapshot or an audit. Producing a Snapshot or an audit requires us to ask AI answer engines what they say about your business. To do that, we type information about your business into third-party AI products.
Specifically, we submit your business name, website, primary service, and city or service area — and, where relevant, the customer question and competitor you told us about — as queries into products that currently include OpenAI's ChatGPT, Google's Gemini and AI Overviews, Microsoft's Bing Copilot, Perplexity, and Anthropic's Claude. The set of engines changes as the market changes.
Anything we submit is handled under those providers' own terms and privacy policies, which we do not control, and may be retained or reviewed by them according to those terms. We submit business information only. We do not submit your email address, your phone number, your budget range, your current marketing provider, or any personal information about you or your customers. If you would prefer we not run these queries, tell us and we will not — but we will not be able to produce a Snapshot or an audit for you.
We do not sell personal information, and we do not sell sensitive personal data. We do not share personal information for cross-context behavioral advertising. We do not rent, trade, or license contact lists. If this ever changes, we will update this policy and obtain any consent the law requires before doing so.
Florida's Digital Bill of Rights requires a specific posted notice from businesses that sell sensitive personal data. We do not sell sensitive personal data, so that notice does not appear on this site.
We call or text you only if you checked the consent box on a form and entered a phone number, or if you contacted us first and asked us to call. Consent to calls and texts is never required to receive an Answer Snapshot or to purchase anything from us.
You can withdraw consent at any time. Reply STOP to any text, reply HELP for help, tell us on a call, or email hello@answerfoundry.ai. We will stop, and we will honor a withdrawal made through any reasonable method. Message frequency varies. Message and data rates may apply. Full details are in our SMS Program Terms.
Marketing emails include an unsubscribe link. Unsubscribing from marketing does not stop transactional messages about a Snapshot you requested or an engagement you are in.
Our site sets a small number of cookies and loads scripts from our chat widget vendor. We do not run Google Analytics, Google Tag Manager, Microsoft Clarity, a Meta pixel, or any advertising network tag. The complete, current list is in our Cookie Policy, which we update the same day any tag changes.
Under an engagement, a client may authorize us to access systems the client controls — its website or CMS, its Google Business Profile, its directory listings, and its analytics or marketing platforms. When we work inside those systems we act on the client's instructions and for the client's purposes. The client remains responsible for the personal information in its own systems and for the privacy notices it gives to its own customers.
We limit ourselves to the access needed for the scoped work, we do not export a client's customer or contact data into our own systems unless the engagement expressly requires it, and we return or delete client credentials and working copies at the end of an engagement.
Our services are not intended to involve protected health information, and clients must not route patient-identifiable information to us. Where a client is a healthcare provider, systems such as a Google Business Profile or a website contact form can contain information about identifiable patients. We do not knowingly access, export, or store patient messages, patient intake submissions, or reviews containing health information, and we will not perform work that requires it unless a written business associate agreement is signed first. See the corresponding provisions in our Terms of Service.
| Category | Retention period |
|---|---|
| Leads, Snapshot requests, and general inquiries | 24 months from your last contact with us |
| Partner applications not resulting in a partnership | 24 months from submission |
| Consent records for calls and texts | 4 years from your last contact, or longer if a claim is pending |
| Client engagement records, deliverables, and correspondence | Term of the engagement plus 4 years |
| Financial, invoicing, and tax records | 7 years |
| Server and security logs | As retained by our hosting provider, generally under 12 months |
We may keep information longer where we are required to by law or where it is reasonably needed to establish, exercise, or defend a legal claim. When a period ends, we delete the information or remove the details that identify you.
We use reputable hosted services, individual accounts with strong authentication, multi-factor authentication where the platform offers it, encryption in transit, and least-privilege access to client systems. No method of transmission or storage is completely secure, and we do not claim otherwise. Do not send us sensitive personal information, health information, or account passwords by unencrypted email.
Florida's Information Protection Act, Fla. Stat. § 501.171, applies to us regardless of our size. If personal information covered by that statute is subject to a breach, we will notify affected individuals as required, and no later than 30 days after determining that a breach occurred or receiving notice that one occurred, unless a law enforcement agency determines that notice would interfere with an investigation. If a breach affects 500 or more Florida residents, we will also notify the Florida Department of Legal Affairs within 30 days. If a breach occurs at one of our service providers, we will notify you once we have been informed and have enough facts to make the notice useful.
Whether or not a specific state privacy law applies to us, we will honor the following requests from anyone:
Email hello@answerfoundry.ai with the subject line "Privacy Request," or write to the mailing address below. We will respond within 45 days. If we need more time we will tell you why within that period. We may need to verify your identity or your authority to act for a business before we act on a request, and we will not treat you differently for making one.
Comprehensive state privacy laws generally apply based on the volume of consumer data a business processes or on whether it sells personal data. We are a small business, we process a low volume of consumer data, and we do not sell personal data or sensitive personal data — so most of these statutes do not currently impose obligations on us. We nonetheless extend the rights in Section 16 to everyone, because we would rather offer them than argue about whether we have to.
Two points worth stating plainly. Several states, including Texas, Nebraska, and Maryland, restrict the sale of sensitive personal data regardless of a business's size or revenue; our commitment not to sell sensitive data in Section 8 is what keeps us clear of those provisions, not our size. And if we ever act as a HIPAA business associate under a signed agreement, that work is separately exempt from Florida's Digital Bill of Rights.
This site is for businesses and is not directed to children. We do not knowingly collect information from anyone under 18. If you believe a minor has given us information, email us and we will delete it. This is our own policy choice; the federal Children's Online Privacy Protection Act applies to children under 13, and the age we use here is stricter than that statute requires.
AnswerFoundry is based in Orlando, Florida, and this site is directed to businesses in the United States. We do not target or knowingly market to individuals in the European Economic Area, the United Kingdom, or Switzerland, and we do not offer services to them. Information we collect is stored and processed in the United States.
We will post any change here and update the effective date. Where a change is material, we will say what changed. If you have an active engagement, we will tell you directly.
Email hello@answerfoundry.ai, use our contact page, or write to:
AnswerFoundry LLC
2445 S Hiawassee Rd, PMB 1021
Orlando, FL 32835
For formal legal notice and service of process, use our registered agent as described in Section 18 of our Terms of Service. The mailing address above is for ordinary business correspondence.